1. Introduction

Welcome to Hindoors. These Terms and Conditions govern your use of our website and the purchase of products from our online store.

By accessing this website and placing an order, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. About Hindoors

Hindoors is an online retail store offering curated home and office décor, including furniture, lighting, wall art, accessories, and decorative items. We aim to provide high-quality products and seamless shopping experiences across Nigeria and beyond.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old.
  • You are legally capable of entering into binding contracts.
  • The information you provide is accurate and complete.

4. Products & Descriptions

We strive to ensure that all product descriptions, images, pricing, and details are accurate. However:

  • Slight variations in color may occur due to screen settings.
  • Measurements may vary slightly.
  • Some decorative elements shown in product images may not be included unless specified.

Hindoors reserves the right to modify or discontinue any product without prior notice.

5. Pricing & Payments

  • All prices are listed in Nigerian Naira (NGN) unless stated otherwise.
  • Prices are subject to change without notice.
  • Full payment must be received before order processing and shipment.
  • We accept approved online payment methods available at checkout.

If a pricing error occurs, we reserve the right to cancel or adjust the order accordingly.

6. Orders & Acceptance

Once you place an order:

  1. You will receive an order confirmation email.
  2. This email does not constitute final acceptance.
  3. We reserve the right to cancel orders due to:
  • Payment issues
  • Product unavailability
  • Suspicious or fraudulent activity
  • Pricing errors

If your order is cancelled, you will be notified and refunded where applicable.

7. Shipping & Delivery

  • Delivery timelines depend on product type and location.
  • Estimated delivery times are provided as guidelines only.
  • Delays may occur due to logistics or unforeseen circumstances.
  • Risk of loss transfers to the customer upon delivery.

Customers must inspect products upon delivery and report visible damage within 24 hours.

8. Returns & Refunds

  • Returns and refunds are subject to our Refund & Returns Policy.

Generally:

  • Items must be unused and in original packaging.
  • Custom-made or special-order items may not be eligible for return.
  • Refunds are processed after inspection and approval.

For return requests, contact: info@hindoors.com

9. Cancellations

Orders may be cancelled before shipment. Once dispatched, cancellation may not be possible.

Custom or made-to-order furniture cannot be cancelled once production begins.

10. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Text
  • Graphics
  • Website design

are the property of Hindoors and protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to hack, disrupt, or damage the website.
  • Submit false or misleading information.
  • Use automated systems to access the website without permission.

Violation of these terms may result in termination of access.

12. Limitation of Liability

Hindoors shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits
  • Delays beyond our control
  • Minor product variations

Our total liability shall not exceed the amount paid for the product in question.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your data as described in that policy.

14. Force Majeure

Hindoors shall not be held responsible for delays or failure to perform due to events beyond our reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Supply chain disruptions
  • Strikes
  • Transportation delays

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes shall be resolved in the courts of Nigeria.

16. Changes to Terms

Hindoors reserves the right to update or modify these Terms and Conditions at any time.

Changes will be effective immediately upon posting on this page.

Customers are encouraged to review this page periodically.